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Leave-on Program Frequently Asked Questions
If you have questions or would like more information, please call us at 1-800-833-4200, Monday through Friday 7 a.m. to 5 p.m.
Yes. However, before you can enroll, please call 1-800-833-4200 to make a payment agreement.
No, the transfer of service to your name will not be completed.
First you must cancel your agreement in writing or you can stop service by using our Remove Accounts form.
Yes. The account automatically goes in your name once you have enrolled in the program.
Yes. We would not know the property is sold; therefore, the program would continue until you cancel it.
Yes. But you must cancel your enrollment in the spring and reapply in the winter or fall by using our Remove Accountsand Enroll Accounts forms or in writing.
No. The account will be transferred into your name automatically. You will be notified when you receive our bill.
No. Only the person who originally enrolled accounts in the program can enroll or remove accounts from the program.
Yes. Use our online form to enroll accounts and we will contact you if there is a problem. Please make sure all your contact information is correct and that we have the daytime telephone number to contact you.
No. The accounts you enroll are processed the same day your request is received.
Yes, you can call and enroll in the program and get service in your name at that time.
No. You will receive the next bill once the transfer is complete.