Do You Smell Gas?

If You Smell Gas Please Follow These Steps:



If you suspect a leak inside your home or business:

  • Check to be sure your range and oven controls are turned off, but DO NOT shut off the gas supply to your appliances.
  • DO NOT use electrical switches, telephones, appliances, garage door openers, etc. This can cause sparks.
  • DO NOT use lighters or matches and do not smoke.
  • DO NOT open doors or windows in an attempt to ventilate. 
  • Instruct others to leave and evacuate the premises immediately. Close the door behind you. 
  • DO NOT turn off your gas meter. This valve should only be operated by a qualified technician.
  • When you arrive at a safe location, call Liberty Utilities immediately at 1-855-327-7758 or call 911. If you are hearing impaired dial 711, don’t send an email.
  • Be sure to tell us the exact street location and cross streets.

 

If you suspect a leak outside your home or business:

  • Take note of the location where you smell gas and report it to Liberty Utilities at 1-855-327-7758 or call 911. If you are hearing impaired dial 711, don’t send an email.
  • Be sure to tell us the exact street location and cross streets.
  • Keep clear of the area.
  • Do not start any motors or motor vehicles near the area of the gas odor.
  • Do not use lighters or matches and do not smoke.


We're here 365 days a year to serve you. We'll be there as soon as possible to make sure that the situation is safe. 

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