Do You Smell Gas?

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If You Smell Gas Please Follow These Steps:

If you suspect a leak inside your home or business:

• Get out immediately and go to a safe location at least 300 feet away.
• DO NOT use electrical switches, telephones, appliances, garage door openers, etc. This can cause sparks.
• DO NOT use lighters or matches and do not smoke.
• DO NOT open doors or windows in an attempt to ventilate. 
• Instruct others to leave and evacuate the premises immediately. Close the door behind you. 
• DO NOT turn off your gas meter. This valve should only be operated by a qualified technician.
• When you arrive at a safe location, call Liberty Utilities immediately at 1-855-349-9455 or call 911. If you are hearing impaired dial 711, don’t send an email.
• Be sure to tell us the exact street location and cross streets.

If you suspect a leak outside your home or business:

• Take note of the location where you smell gas and report it to Liberty Utilities at 1-855-349-9455 or call 911. If you are hearing impaired dial 711, don’t send an email.
• Be sure to tell us the exact street location and cross streets.
• Keep clear of the area.
• Do not start any motors or motor vehicles near the area of the gas odor.
• Do not use lighters or matches and do not smoke.

We're here 365 days a year to serve you. We'll be there as soon as possible to make sure that the situation is safe.