Check to see if the power failure is limited to your home or business. If your neighbor's power is still on, check your circuit breaker panel or fuse box. If the problem is not a blown fuse or tripped circuit breaker, call Liberty Utilities at our emergency phone number 1-855-349-9455.
Downed wires are a serious hazard. If you see a downed line, keep everyone a minimum of 30 feet away from it. That is approximately the length of a school bus. Once everyone is a safe distance away, report the downed wire to our emergency number at 1-855-349-9455, or call 911.
Please call 911 if you see a situation that threatens the safety of yourself or others. All other outages can be reported using the online form.
Did you know our crews are not able to operate bucket trucks in elevated winds or adverse weather conditions? While we try to restore power to our customers as quickly as possible, our priority is always to make sure we are not putting our employees or members of the public at risk while doing so.
To report a street light outage, please fill out the form below.
