Skip to main content

Keene FPO Update

Fixed Price Option

In September, we sent you a letter offering you the opportunity to "lock in" the price per therm you pay for the Gas Supply Charge portion of your bill from November 1, 2018 through April 30, 2019. Since we sent that letter, the proposed fixed prices have changed. Please review the following information carefully.

Please note, the deadline to return your Fixed Price Enrollment Form has been extended to October 31, 2018.  

Rates:

Original Proposal for Fixed Price Option

          Revised Proposal for Fixed Price Option

 Fixed Price $1.4256        Fixed Price  $1.3743 
 Non-Fixed Price $1.4056         Non-Fixed Price $1.3802 

 


Commonly Asked Q+As


  • No. Your monthly gas bill has two main components: (1) a Gas Delivery Charge and (2) a Gas Supply Charge. The FPO is for the Gas Supply Charge, the largest portion of your bill.

  • No. There are no sign-up fees or minimum or maximum usage levels. However, the program is non-transferable, and customers must remain on the program through April 30, 2019. If you move to a new location, the FPO rate will apply at your new location through April 30, 2019.

  • Fill out the attached coupon in the letter we mailed to you and return it in the enclosed envelope on or before October 31, 2018. You will be notified whether or not you are enrolled in the FPO. Enrollment acceptance is based on a timely response.

  • No. Customers who have previously signed up under the old Fixed Price Option will be given the new fixed price option, which is $0.0513 lower than the original rate. 

  • No. The rates listed above are what we have submitted to the New Hampshire Public Utility Commission. Approval of the rates is expected prior to November 1. On November 1, you can visit the rates page on our website to see what the approved rate is. 

  • If you don't enroll in the FPO, you will pay our standard Gas Supply Charge. As of today’s date, we estimate that the Gas Supply Charge price for the winter will be approximately $1.3802 per therm. This non-guaranteed price may increase if the market price of gas increases during the winter or decrease if the market price of gas decreases. Price fluctuations are market-driven, and it is difficult for Liberty Utilities to predict what those market conditions or prices will be.

Still have questions?
Still have questions?

You can contact our customer care team at 603-352-1230. To see the origional letter that was went, please click the button below. 

Original Letter

Already a Liberty Utilities customer? Create an account and learn about your online payment options.