We Prepare for Storms Year-Round
Click below to learn how Liberty is committed to keeping your power on, even when bad weather hits.
Storm Event
What to Expect
Electric Customers:
We are currently watching the path of a storm scheduled to hit Liberty's service area over the weekend and into Monday, Feb. 17. Liberty electric crews, as well as additional contractor crews, will be ready to respond to any outages that may occur.
If you experience a power outage, please report it by calling 855-349-9455 or by using the online form located in the My Account portal.
Remember to stay at least 30 feet away from low hanging or downed power lines, even if you do not think they are live. Report them to us right away using the phone number listed above.
Storm & Outage Updates
As the storm progresses, any necessary updates will be posted here.
Featured Videos
How We Restore Power
Wondering why some of your neighbors have power but you don't? Or why it is taking so long to restore your power? Watch the video below to find out.
Be Aware of Downed Wires
Downed power lines can be dangerous, even from a distance. Watch the video below to learn what to do if you see low-hanging or downed power lines.
Additional Safety Information
Preparing for an Outage
A bit of planning can go a long way. Help keep you and your family as safe and comfortable as possible by following these basic tips.
Bucket Truck Safety
Did You Know...?
Utility workers cannot operate bucket trucks in elevated winds or adverse weather conditions. Poor weather conditions could cause an employee to come into contact with flying debris or lose control of materials or equipment, posing a risk to themselves and the public. As soon as our crews are able to do so safely, we will be out in the field working on getting our customers back up and running.
Generator Safety
Generators are very helpful during power outages, but they can also be dangerous if not used correctly. Here are some safety tips to keep in mind.