Customer Care Email Address:
Mailing Address for Payments:
Liberty Utilities - New Hampshire
75 Remittance Dr
Suite 1032
Chicago IL 60675-1032
Natural gas customers:
If this is an emergency, such as the smell of gas, please do not use this form. Call us immediately at 1-855-327-7758.
Electric customers:
To report an electric outage, please do not use this form. Report it by calling 1-855-349-9455 or by using our Outage Center.
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Couldn't find what you were looking for on our website? Check out our At Your Service brochure! There you will find all the information you need to know, such as safety tips, billing and payment options, rate classes, and more.
For information about customer rights, please refer to the Consumer Rights and Responsibilities brochure below.
Consumer Rights and Responsibilities
Call us at 1-800-833-4200 Mon - Fri 7:00 AM - 5:00 PM
Visit us in person on Tuesdays, Wednesdays, and Thursdays from 9am - 4pm at our Concord walk-in center. Please note our walk-in center is also closed the last thursday of every month.
116 North Main Street
Concord, NH 03301
Liberty Utilities - New Hampshire
75 Remittance Dr
Suite 1032
Chicago IL 60675-1032