Discount Rate
Liberty Utilities offers a discount rate to households that heat with natural gas and in which any family member is currently enrolled in at least one eligible program.
Natural Gas Financial Help
Need help paying your utility bills?
We're here to help. We have payment and assistance options that may work for you. Available programs can be seen below.
Financial Assistance Program Overview
Special Protections
You may be eligible for “Special Protection” from termination of service. Your natural gas service cannot be shut off if you meet certain eligibility requirements.
Learn More
Fuel Assistance
This federally funded program is for income eligible households in need of assistance in paying energy bills and who meet income eligibility requirements.
Neighbor Helping Neighbor Fund
This is a private charitable fund that provides assistance to those customers whose income is above the Fuel Assistance guidelines.
Learn More
Overdue Bill Options
If you’re ever having trouble paying your bill on time, please let us know right away. Depending on your eligibility, we may be able to offer you a credit extension or special payment agreement.