The program:

• Supports New Hampshire's energy initiatives
• Protects our environment by lowering emissions
• Helps reduce the cost of peak energy in our region
• Helps control electric rates

To be eligible to enroll, you must meet the following qualifications:

• You are a Liberty electric residential customer.
• You use your thermostat to control your central air conditioner or heat pump.
• You have an installed, eligible internet-connected thermostat.

 Enroll Now

Participants will receive a $50 Prepaid Mastercard per thermostat after being accepted into the program.

You will receive an email with your Prepaid Mastercard for being accepted into Connected Rewards within four to six weeks of being accepted into the program.

You will receive an email with your Prepaid Mastercard at the end of the summer season for participating.

Below is the current list of qualifying thermostats.

Confirm your eligibility for the Connected Rewards program with these three questions:

• Are you a Liberty residential electric customer?
• Do you use your thermostat to control your central air conditioning?
• Will you allow Liberty to make short, low impact thermostat adjustments on high energy usage days?

If you confirm these three questions, please choose whether you have a thermostat to enroll in the Connected Rewards program or if you would like to purchase one. 

1. If you have an existing thermostat, please select your thermostat among the eligible models. If you don’t have an existing eligible thermostat, please choose a model, purchase, and install it. Once you have installed and activated, come back to enroll your new thermostat in the Connected Rewards program. 
2. Click the Enroll Now button to go to your thermostat’s enrollment site, where you’ll follow a series of simple steps to enroll.

Once your eligibility is confirmed by Liberty, you will be enrolled in the program. You will receive notification on your eligibility status in your account registered email.

 Enroll Now

Depending on your thermostat provider, notifications may appear on the thermostat or in your web or mobile application.

• At the start of a peak energy event, your thermostat will be automatically adjusted up to 4 degrees above the current temperature.
• The adjustment will typically last no more than 3 hours, and will occur between 3 p.m. and 8 p.m.
• Once the temperature adjustment is over, your thermostat will return to its normal set point and/or schedule.
• In some cases, your thermostat might be adjusted down 3 degrees prior to an adjustment event to pre-cool your home or business.
• You can opt out of an event at any time from your mobile device, web browser, or thermostat. For most devices, when you opt out of the pre-cool, you are also opting out of the temperature adjustment.

Adjustment events will only affect the temperature by a few degrees, with minimal impact on comfort. And you can easily opt out of an event at any time, for any reason. Your participation is voluntary.

Yes. At any time during an event, you can opt out from your thermostat, mobile device, or web app.

For the majority of devices, when you opt out of the pre-cool, you are also opting out of the temperature adjustment.

Send an email to SMNHSaves@libertyutilities.com requesting to end your participation in the Connected Rewards program. Unenrolling from the program will end your participation for all your enrolled thermostats.

You can reach out to SMNHSaves@libertyutilities.com